Frequently Asked Questions
Straight answers to the questions we hear most from practices considering a peptide program.
Laws and scope of practice for peptide therapy vary by state and by license type. Eletero does not provide legal advice or determine what your practice is permitted to offer. We recommend confirming your specific scope of practice with your state board or legal counsel before launching a program. Once you know what your practice can offer, Eletero helps you build the system around it.
Peptide programs are being adopted across a range of specialties, including chiropractic, OB/GYN, functional and integrative medicine, medical spas, and concierge care. Whether your practice qualifies depends on your license, training, and state regulations, not on your specialty alone. Eletero supports the operational and technology side of the program regardless of your specialty.
No. Eletero provides the operational and technology infrastructure behind your program. Sourcing, dosing, and clinical protocols remain your practice's clinical decisions, made by your qualified providers.
Timelines vary based on your practice's size, current systems, and how quickly your team can complete training. Most practices move through the ELEVATE Framework, our structured implementation process, in a matter of weeks rather than months. We will give you a specific timeline during your Strategy Call.
Pricing depends on your practice's size, goals, and which parts of the system you need. We do not believe in one size fits all pricing for a program this important. We will walk through investment and structure on your Strategy Call once we understand your practice.
No. Eletero began inside a chiropractic practice, but the system is built for any healthcare practice adding a peptide program, including OB/GYN, functional medicine, medical spas, and concierge care. If peptide therapy fits your scope of practice, Eletero can fit your practice.
Eletero is built to reduce the burden on your team, not add to it. Training and implementation support are part of the process, and the goal is for the technology to feel invisible once your team is up and running.
No. Eletero's AI-supported tools are designed to help organize information and support a more consistent process. They do not diagnose, prescribe, or replace your provider. Every clinical decision stays with your licensed providers.
We will learn about your practice, your goals, and where you are in the peptide-program journey. If Eletero is a fit, we will walk you through next steps. If it is not the right fit yet, you will still leave with more clarity about what your practice needs to consider.
Yes. Eletero is built to scale from a single provider to multi-location practices. We configure the system around your structure, whether that is one location or several.
Eletero is a peptide program implementation system for healthcare practices. We bring together the software, training, workflows, and ongoing support your office needs to introduce and manage a peptide program, so you are not building every piece from scratch.
No. Eletero does not prescribe, dispense, or supply peptides. We provide the technology, education, and implementation support your practice uses to run its own program. All clinical and prescribing decisions stay with your licensed providers.
No. Eletero is built for offices launching a program for the first time, with training and resources designed for teams that are new to this.
Yes. Staff training is part of onboarding and covers the tools, workflow, and patient experience your team will use day to day.
Eletero is designed to fit into how your office already operates rather than asking you to rebuild your process. During onboarding, we adapt the platform to your team's existing systems.
Yes. Customizable patient intake and health questionnaires are built into the platform.
Onboarding varies depending on the subscription level you choose. In general, it includes an onboarding call to walk through everything our team needs to set up and brand your system properly, staff training on how to use the platform, technical setup and any needed integrations, check in meetings to track implementation progress and answer questions along the way, a fully branded peptide consultation landing page, and select customizations to your workflows and documents.
Yes. Eletero provides standard marketing templates you can use as is, or customize and brand for your practice.
Yes. Weight management is one of the peptide programs a practice can choose to offer through Eletero.
Ongoing support includes updates as new peptide offerings become available, continued technical training, and access to our team for troubleshooting and questions well beyond your initial launch. We also provide platform updates and improvements over time, refreshed patient education and marketing resources, and periodic check ins as your program grows.
Still have a question? Schedule a Strategy Call and we will answer it directly.